If you wish to speak with us, call us during our regular business hours at 334-270-0064
Please be certain if you leave an order or message that you also leave the phone number where you can be reached.
We accept all major credit cards , personal checks and money orders. However if a personal check is sent, the order will not be shipped until check has cleared.
Gift Certificates are available at The Needle Bug!
Canvases and fibers that are in stock will ship within two to three days after order is placed. If item(s) are backordered, please allow 4 to 6 weeks for delivery. We will notify you via email if a longer delivery time is expected.
All sales are final
Merchandise may not be exchanged or returned. Items are subject to prior sale. If a price change occurs we reserve the right to pass the new price on to our customers. Colors may vary from their appearance on the website. All sizes are approximate and may vary slightly.
Please allow a minimum of four to six weeks for most finishing. Some items such as belts, shoes, etc. require additional time. Finishing due dates are listed below and also posted to our BUG calendar.
Valentine’s – January 5th, 2011
Easter – February 14, 2011
Halloween – September 1st, 2011
Thanksgiving – September 1st, 2011
Christmas – October 1st, 2011
You may order by phone, email or our BUG website shopping cart.
Postal/Freight charges will be included the total. Shipping will be priority mail or UPS.
NOTE: We take your privacy very seriously and we will never sell, rent or otherwise distribute the information you submit on our website. You can rest assured that your personal information, including your email address, will be kept in strict confidence.
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